Abstract
Quality management (QM) has been intensively studied from the perspective of quality
management practices (QMP) and market performance in the food manufacturing industry.
However, in Asian countries, studies as regards to the sizes of food manufacturing companies
are being neglected. Hence, this quantitative study investigates several aspects and focuses on the
extent and level of QMP implementation among small, medium, and large food manufacturing
companies in Malaysia. A survey questionnaire has been used to collect the data. In general,
the results show that the components and types of QMP have the highest impact on large companies
and medium companies than the smallest companies. It was found that QMP significantly related
to the operational performance and market performance of the food manufacturing companies in
Malaysia. Moreover, the verified QMP was particularly important to improve the effectiveness of
resource control of small-sized and medium-sized enterprises. The outcome of this study serves as a
framework to bring an understanding of QMP and promote continuous QM improvement means to
the food manufacturing industries in Malaysia and other countries of the region.
| Original language | English |
|---|---|
| Article number | 7725 |
| Journal | Sustainability |
| Volume | 12 |
| Issue number | 18 |
| Online published | 18 Sept 2020 |
| DOIs | |
| Publication status | Published - Sept 2020 |
Research Keywords
- quality management (QM)
- quality management practices (QMP)
- international organization for standardization (IOS)
- good manufacturing practices (GMP)
- hazard analysis critical control points (HACCP)
Publisher's Copyright Statement
- This full text is made available under CC-BY 4.0. https://creativecommons.org/licenses/by/4.0/
