Quality Management Practices of Food Manufacturers : A Comparative Study between Small, Medium and Large Companies in Malaysia

Research output: Journal Publications and Reviews (RGC: 21, 22, 62)21_Publication in refereed journal

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Author(s)

  • Kim-Soon Ng
  • Salama A. Mostafa
  • Mohammad Nurunnabi
  • Lim Hui Chin
  • Rabei Raad Ali
  • Umashankar Subramaniam

Related Research Unit(s)

Detail(s)

Original languageEnglish
Article number7725
Journal / PublicationSustainability
Volume12
Issue number18
Online published18 Sep 2020
Publication statusPublished - Sep 2020

Abstract

Quality management (QM) has been intensively studied from the perspective of quality management practices (QMP) and market performance in the food manufacturing industry. However, in Asian countries, studies as regards to the sizes of food manufacturing companies are being neglected. Hence, this quantitative study investigates several aspects and focuses on the extent and level of QMP implementation among small, medium, and large food manufacturing companies in Malaysia. A survey questionnaire has been used to collect the data. In general, the results show that the components and types of QMP have the highest impact on large companies and medium companies than the smallest companies. It was found that QMP significantly related to the operational performance and market performance of the food manufacturing companies in Malaysia. Moreover, the verified QMP was particularly important to improve the effectiveness of resource control of small-sized and medium-sized enterprises. The outcome of this study serves as a framework to bring an understanding of QMP and promote continuous QM improvement means to the food manufacturing industries in Malaysia and other countries of the region.

Research Area(s)

  • quality management (QM), quality management practices (QMP), international organization for standardization (IOS), good manufacturing practices (GMP), hazard analysis critical control points (HACCP)

Citation Format(s)

Quality Management Practices of Food Manufacturers : A Comparative Study between Small, Medium and Large Companies in Malaysia. / Ng, Kim-Soon; Mostafa, Salama A.; Nurunnabi, Mohammad; Chin, Lim Hui; Kumar, Nallapaneni Manoj; Ali, Rabei Raad; Subramaniam, Umashankar.

In: Sustainability, Vol. 12, No. 18, 7725, 09.2020.

Research output: Journal Publications and Reviews (RGC: 21, 22, 62)21_Publication in refereed journal