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Quality control for products supplied with warranty

Research output: Journal Publications and ReviewsRGC 21 - Publication in refereed journalpeer-review

Abstract

A batch of products is to be supplied to customers with warranty. The units in the batch are either defective or nondefective, with different lifetime distributions. The defect rate - the proportion of defects in the batch - is itself a random variable, known only in terms of its distribution. We develop a sequential quality control procedure that exploits the knowledge of the defect distribution gained through inspection, and strikes an optimal balance between the inspection repair cost and the warranty cost. We identify a simple threshold policy, and we prove its optimality for a very general class of warranty cost functions without imposing any restrictions on the type of distributions involved. The key to optimality is that the warranty cost, as a function of the number of inspected units and the conditional defect index, satisfies a so-called K-submodularity property, which is a strengthening of the usual notion of submodularity. © 1998 INFORMS.
Original languageEnglish
Pages (from-to)107-115
JournalOperations Research
Volume46
Issue number1
Publication statusPublished - Jan 1998
Externally publishedYes

Research Keywords

  • Quality control: sequential inspection
  • Stochastic model applications: Markov decision program

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