The impact of technology support for contextualization and media system dependency on enterprise social media use

Research output: Chapters, Conference Papers, Creative and Literary Works (RGC: 12, 32, 41, 45)32_Refereed conference paper (with ISBN/ISSN)Not applicablepeer-review

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Author(s)

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Detail(s)

Original languageEnglish
Title of host publication2015 Americas Conference on Information Systems, AMCIS 2015
PublisherAmericas Conference on Information Systems
ISBN (Print)9780996683104
StatePublished - 2015

Conference

Title21st Americas Conference on Information Systems, AMCIS 2015
PlacePuerto Rico
CityFajardo
Period13 - 15 August 2015

Abstract

While enterprise social media (ESM) increasingly plays a vital role in improving teamwork in organizations, our understanding of how ESM is used by team members is still limited. Although researchers have investigated the impacts of ESM use, relatively few studies explore how individual members exhibit different extents of ESM usage behavior. Drawing upon media system dependency theory, we propose that ESM support for cognitive and affective contextualization can enhance individuals' different types of dependency relations with the ESM by fulfilling their needs, which in turn lead to their different extents of usage behavior. Firms in China where ESM applications are used regularly will be surveyed to verify the associated hypotheses. The research design and expected contributions of this research will be discussed.

Research Area(s)

  • Affective contextualization, Cognitive contextualization, Enterprise social media, Media system dependency

Citation Format(s)

The impact of technology support for contextualization and media system dependency on enterprise social media use. / Chen, Xiayu; Huang, Qian; Davison, Robert M.

2015 Americas Conference on Information Systems, AMCIS 2015. Americas Conference on Information Systems, 2015.

Research output: Chapters, Conference Papers, Creative and Literary Works (RGC: 12, 32, 41, 45)32_Refereed conference paper (with ISBN/ISSN)Not applicablepeer-review