The sources and consequences of mobile technostress in the workplace

Research output: Chapters, Conference Papers, Creative and Literary Works (RGC: 12, 32, 41, 45)32_Refereed conference paper (with ISBN/ISSN)Not applicablepeer-review

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Author(s)

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Detail(s)

Original languageEnglish
Title of host publicationProceedings - Pacific Asia Conference on Information Systems, PACIS 2014
PublisherPacific Asia Conference on Information Systems
Publication statusPublished - 2014

Conference

Title18th Pacific Asia Conference on Information Systems, PACIS 2014
PlaceChina
CityChengdu
Period24 - 28 June 2014

Abstract

In this study, we explore the phenomenon of mobile technostress: Stress experienced by users of mobile information and communication technologies. We examine the impacts of mobile technostress on individuals' job satisfaction. Based on the Transaction Based Model of stress and the existing literature on technostress, a conceptual model was proposed to understand this phenomenon. Two sources of mobile technostress have been identified: Techno-overload and techno-insecurity. We hypothesize that techno-overload and techno-insecurity exert a negative impact on job satisfaction. The individual level mobile technostress inhibitors (i.e., self-efficacy) are identified as helping individuals reduce stress. We also hypothesize that self-efficacy has a positive impact on job satisfaction. Furthermore, the moderator effects of habit are also explored. We hypothesize that habit will negatively moderate the relationship between mobile technostress creators and job satisfaction, and positively moderate the relationship between mobile technostress inhibitors and job satisfaction. The methodological design as well as potential theoretical and practical implications has also been discussed.

Research Area(s)

  • Habit, Job satisfaction, Mobile information and communication technologies (MICTs), Mobile technostress

Citation Format(s)

The sources and consequences of mobile technostress in the workplace. / Yin, Pengzhen; Davison, Robert M.; Bian, Yiyang; Wu, Ji; Liang, Liang.

Proceedings - Pacific Asia Conference on Information Systems, PACIS 2014. Pacific Asia Conference on Information Systems, 2014.

Research output: Chapters, Conference Papers, Creative and Literary Works (RGC: 12, 32, 41, 45)32_Refereed conference paper (with ISBN/ISSN)Not applicablepeer-review