The Role of Groupware in Requirements Specification

Robert Davison

doi:10.1023/A:1008706805235

Author(s)

Robert Davison

Related Research Unit(s)

Department of Information Systems

Detail(s)

Original language	English
Pages (from-to)	149-160
Journal / Publication	Group Decision and Negotiation
Volume	9
Issue number	2
Publication status	Published - 2000

Link(s)

DOI	DOI https://doi.org/10.1023/A:1008706805235 Final Published version
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Attachment(s)	Documents 5008831.pdf Post-print, 363 KB, PDF Publisher's Copyright Statement COPYRIGHT TERMS OF DEPOSITED POSTPRINT FILE: This version of the article has been accepted for publication, after peer review (when applicable) and is subject to Springer Nature’s AM terms of use, but is not the Version of Record and does not reflect post-acceptance improvements, or any corrections. The Version of Record is available online at: http://dx.doi.org/10.1023/A:1008706805235.
Link to Scopus	https://www.scopus.com/record/display.uri?eid=2-s2.0-0034404620&origin=recordpage
Permanent Link	https://scholars.cityu.edu.hk/en/publications/publication(e42b1842-754d-4492-8830-133571332157).html

Abstract

This article describes how 2 forms of groupware - Electronic Mail and Group Support Systems (GSS) were employed to support user requirements specification in a university department. The system being specified was a bibliographic information system, while the users were both qualified systems analysts and academic staff in the department. The background literatures to both requirements specification and GSS are introduced and linked. Groupware tools were used to support the group interaction and consensus formation. The article discusses the key stages in this process and discusses the appropriateness of the techniques used. The results are significant in that they identify techniques appropriate to supporting user groups in the clarification of system requirements before the involvement of development personnel.