Guanxi in the Digital Age : The Influence of Social Media on Guanxi Development

Research output: Chapters, Conference Papers, Creative and Literary Works (RGC: 12, 32, 41, 45)32_Refereed conference paper (with ISBN/ISSN)peer-review

View graph of relations

Author(s)

Detail(s)

Original languageEnglish
Title of host publication40th International Conference on Information Systems, ICIS 2019
PublisherAssociation for Information Systems
Number of pages9
ISBN (Print)9780996683197
Publication statusPublished - Dec 2019

Publication series

NameInternational Conference on Information Systems, ICIS

Conference

Title40th International Conference on Information Systems (ICIS 2019)
LocationInternationales Congress Center München (ICM)
PlaceGermany
CityMunich
Period15 - 18 December 2019

Abstract

Guanxi refers to the social practices of developing and leveraging personal ties to thrive in life and work. In this era of digital ubiquity, many of the interactions between Chinese employees are facilitated by social media. And yet, our knowledge of how the use of social media influences the development of Guanxi is limited. Toward tackling this knowledge gap, this research-in-progress paper presents an ongoing case study of how Chinese employees build, manage and maintain work and professional relationships when mediated by different forms of social media. From our findings to date, a preliminary theoretical framework is presented that depicts the influence of social media on Guanxi development along its four component dimensions: Obligation, Affection, Trust and Status. More specifically, our framework suggests that social media will not facilitate Guanxi development fully, but it makes the attainment of the advanced stages of the process easier.

Research Area(s)

  • Case study, China, Enterprise 2.0, Guanxi development, Social media

Citation Format(s)

Guanxi in the Digital Age : The Influence of Social Media on Guanxi Development. / Ng, Evelyn; Tan, Barney; Davison, Robert M.; Sun, Yuan.

40th International Conference on Information Systems, ICIS 2019. Association for Information Systems, 2019. (International Conference on Information Systems, ICIS).

Research output: Chapters, Conference Papers, Creative and Literary Works (RGC: 12, 32, 41, 45)32_Refereed conference paper (with ISBN/ISSN)peer-review