Online Information Service and Service Transformation in SMES : the Role of Perceived Risk and Trust

Research output: Conference Papers (RGC: 31A, 31B, 32, 33)32_Refereed conference paper (no ISBN/ISSN)Not applicablepeer-review

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Author(s)

Related Research Unit(s)

Detail(s)

Original languageEnglish
Publication statusPublished - 15 Dec 2012

Conference

TitleSIGBPS Workshop on Business Processes and Services (BPS'12)
PlaceUnited States
CityOrlando
Period15 December 2012

Research Area(s)

  • OIS, service transformation, trust, risk, transaction cost theory, agent theory

Citation Format(s)

Online Information Service and Service Transformation in SMES : the Role of Perceived Risk and Trust. / Li, Min; Yu, Yan; Zhao, J Leon; Li, Xin.

2012. Paper presented at SIGBPS Workshop on Business Processes and Services (BPS'12), Orlando, United States.

Research output: Conference Papers (RGC: 31A, 31B, 32, 33)32_Refereed conference paper (no ISBN/ISSN)Not applicablepeer-review