The Sources and Consequences of Mobile Technostress in the Chinese Workplace

Research output: Conference Papers (RGC: 31A, 31B, 32, 33)32_Refereed conference paper (no ISBN/ISSN)Not applicablepeer-review

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Detail(s)

Original languageEnglish
Publication statusPublished - 24 Jun 2014

Conference

Title18th Pacific Asia Conference on Information Systems
PlaceChina
CityChengdu
Period24 - 28 June 2014

Abstract

In this study, we explore the phenomenon of mobile technostress: stress experienced by users of mobile information and communication technologies. We examine the impacts of mobile technostress on individuals’ job satisfaction. Based on the Transaction Based Model of stress and the existing literature on technostress, a conceptual model was proposed to understand this phenomenon. Two sources of mobile technostress have been identified: techno-overload and techno-insecurity. We hypothesize that techno-overload and techno-insecurity exert a negative impact on job satisfaction. The individual level mobile technostress inhibitors (i.e., self-efficacy and personal experience) are identified as helping individuals reduce stress. We also hypothesize that self-efficacy/personal experience has a positive impact on job satisfaction. Furthermore, the moderator effects of habit are also explored. We hypothesize that habit will negatively moderate the relationship between mobile technostress creators and job satisfaction, and positively moderate the relationship between mobile technostress inhibitors and job satisfaction. The methodological design as well as potential theoretical and practical implications has also been discussed.

Citation Format(s)

The Sources and Consequences of Mobile Technostress in the Chinese Workplace. / YIN, Pengzhen; DAVISON, Robert M; LIANG, Liang.

2014. Paper presented at 18th Pacific Asia Conference on Information Systems, Chengdu, China.

Research output: Conference Papers (RGC: 31A, 31B, 32, 33)32_Refereed conference paper (no ISBN/ISSN)Not applicablepeer-review