Trust, Information Integration, and Coordination Costs : An Integrative Mode

Research output: Journal Publications and Reviews (RGC: 21, 22, 62)21_Publication in refereed journalNot applicablepeer-review

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Detail(s)

Original languageEnglish
Pages (from-to)79-93
Journal / PublicationAsian Journal of Business Research
Volume7
Issue number1
StatePublished - Apr 2017

Abstract

Our research develops an integrative model of trust, information integration and
performance implications. A study of 398 Chinese firms shows that goodwill trust
affects information sharing, while competence trust affects both information sharing
and joint planning. Information sharing reduces coordination costs and increases
supplier performance; joint planning increases both coordination costs and supplier
performance. Finally, coordination costs reduce supplier performance.

Research Area(s)

  • Trust, Information Integration, Coordination Costs