Contextual preferences and network-based knowledge sharing in China

Research output: Chapters, Conference Papers, Creative and Literary Works (RGC: 12, 32, 41, 45)32_Refereed conference paper (with ISBN/ISSN)Not applicablepeer-review

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Detail(s)

Original languageEnglish
Title of host publication20th Americas Conference on Information Systems, AMCIS 2014
PublisherAssociation for Information Systems
Publication statusPublished - 2014

Conference

Title20th Americas Conference on Information Systems, AMCIS 2014
PlaceUnited States
CitySavannah, GA
Period7 - 9 August 2014

Abstract

Based on theories about guanxi (relationships) and the communication context in China, we investigate the moderating effects of individual preference for communication context on network-based knowledge sharing (NBKS) behaviour, its determinants and outcomes. Drawing on survey data from employees at multiple hotel properties in the same chain, we explore how elements of guanxi drive knowledge sharing (KS) behaviour and thus enhance KS outcomes. Our data confirm that a preference for a high-context style of communication significantly moderates the effect that NBKS has on KS outcomes. However, we also find that the preference for a high-context style of communication has a direct and negative impact on KS outcomes. We explain these seemingly contradictory findings and examine their implications for both research and practice.

Research Area(s)

  • Communication context, Guanxi elements, Knowledge sharing outcomes, Network-based knowledge sharing

Citation Format(s)

Contextual preferences and network-based knowledge sharing in China. / Ou, Carol X. J.; Davison, Robert M.; Wong, Louie H. M.

20th Americas Conference on Information Systems, AMCIS 2014. Association for Information Systems, 2014.

Research output: Chapters, Conference Papers, Creative and Literary Works (RGC: 12, 32, 41, 45)32_Refereed conference paper (with ISBN/ISSN)Not applicablepeer-review