Cross-cultural differences in the development of trust in relational service exchange : An empirical analysis of trust building in high versus low uncertainty avoidance cultures

Research output: Conference Papers (RGC: 31A, 31B, 32, 33)32_Refereed conference paper (no ISBN/ISSN)Not applicablepeer-review

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Author(s)

  • J. H. Schumann
  • F. v. Wangenheim
  • S. Praxmarer
  • F. Jimenez
  • M. Komor
  • G. Shainesh

Related Research Unit(s)

Detail(s)

Original languageEnglish
Publication statusPublished - 25 Oct 2007

Conference

Title4th Workshop on Trust within and between Organizations
PlaceNetherlands
CityAmsterdam
Period25 - 26 October 2007

Citation Format(s)

Cross-cultural differences in the development of trust in relational service exchange : An empirical analysis of trust building in high versus low uncertainty avoidance cultures. / Schumann, J. H.; v. Wangenheim, F.; Yang, Zhilin; Praxmarer, S.; Jimenez, F.; Komor, M.; Shainesh, G.

2007. Paper presented at 4th Workshop on Trust within and between Organizations, Amsterdam, Netherlands.

Research output: Conference Papers (RGC: 31A, 31B, 32, 33)32_Refereed conference paper (no ISBN/ISSN)Not applicablepeer-review