Workflow-centric study of organizational knowledge distribution

Research output: Chapters, Conference Papers, Creative and Literary Works (RGC: 12, 32, 41, 45)32_Refereed conference paper (with ISBN/ISSN)

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Author(s)

Detail(s)

Original languageEnglish
Title of host publicationProceedings of the Hawaii International Conference on System Sciences
PublisherIEEE
ISBN (Print)769504930
StatePublished - 2000
Externally publishedYes

Publication series

Name
ISSN (Electronic)1060-3425

Conference

TitleThe 33rd Annual Hawaii International Conference on System Siences (HICSS-33)
CityMaui, USA
Period4 - 7 January 2000

Abstract

Organizations require mechanisms to efficiently distribute knowledge such as news releases, seminar announcements, and memos. While the machinery for information storage, manipulation, and retrieval exists, research dealing directly with knowledge distribution in an organizational context is scarce. In this paper, we address this need by first examining the pros and cons of the conventional 'mailing lists' approach and then proposing new workflow mechanisms that improve the efficiency and effectiveness of knowledge distribution. The main contributions of this study include: (1) a workflow perspective on organizational knowledge distribution, (2) workflow analysis of two new knowledge distribution methods based on dynamic mailing lists and profile matching, respectively, and (3) a new way of matching knowledge supply and demand that extends existing information filtering algorithms.

Citation Format(s)

Workflow-centric study of organizational knowledge distribution. / Zhao, J. Leon; Kumar, Akhil; Stohr, Edward A.

Proceedings of the Hawaii International Conference on System Sciences. IEEE, 2000.

Research output: Chapters, Conference Papers, Creative and Literary Works (RGC: 12, 32, 41, 45)32_Refereed conference paper (with ISBN/ISSN)