Workflow Automation : Overview and Research Issues

Research output: Journal Publications and Reviews (RGC: 21, 22, 62)21_Publication in refereed journal

152 Scopus Citations
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Author(s)

Detail(s)

Original languageEnglish
Pages (from-to)281-296
Journal / PublicationInformation Systems Frontiers
Volume3
Issue number3
StatePublished - 2001
Externally publishedYes

Abstract

Workflow management systems, a relatively recent technology, are designed to make work more efficient, integrate heterogeneous application systems, and support interorganizational processes in electronic commerce applications. In this paper, we introduce the field of workflow automation, the subject of this special issue of Information Systems Frontiers. In the first part of the paper, we provide basic definitions and frameworks to aid understanding of workflow management technologies. In the remainder of the paper, we discuss technical and management research opportunities in this field and discuss the other contributions to the special issue.

Research Area(s)

  • Research issues, Workflow management systems, Workflow overview

Citation Format(s)

Workflow Automation : Overview and Research Issues. / Stohr, Edward A.; Zhao, J. Leon.

In: Information Systems Frontiers, Vol. 3, No. 3, 2001, p. 281-296.

Research output: Journal Publications and Reviews (RGC: 21, 22, 62)21_Publication in refereed journal