Understanding users' satisfaction with social learning network

Research output: Chapters, Conference Papers, Creative and Literary Works (RGC: 12, 32, 41, 45)32_Refereed conference paper (with ISBN/ISSN)Not applicablepeer-review

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Author(s)

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Detail(s)

Original languageEnglish
Title of host publicationProceedings - Pacific Asia Conference on Information Systems, PACIS 2014
PublisherPacific Asia Conference on Information Systems
Publication statusPublished - Jun 2014

Conference

Title18th Pacific Asia Conference on Information Systems, PACIS 2014
PlaceChina
CityChengdu
Period24 - 28 June 2014

Abstract

The social learning network (SLN) constructed based on web 2.0 techniques demonstrates some unique characteristics comparing to traditional e-learning context based on 1.0 technique. In response to the new characteristics in SLN, we advance the theoretical understanding of user satisfaction by reconceptualising e-learning as a relational process among students. Based on that, we draw on network externalities and social capital theory to examine users' satisfaction with social learning network. Considering that network externalities are involved in the process, we propose that two types of network externalities: Direct network externality and indirect network externality moderate the relationship between social capital and user satisfaction. Theoretical, practical implications and future research are also discussed.

Research Area(s)

  • E-learning, Network externalities, Social capital, Social learning networks

Citation Format(s)

Understanding users' satisfaction with social learning network. / Xu, Yunhong; Sun, Yongqiang; Ma, Jian; Liu, Ou.

Proceedings - Pacific Asia Conference on Information Systems, PACIS 2014. Pacific Asia Conference on Information Systems, 2014.

Research output: Chapters, Conference Papers, Creative and Literary Works (RGC: 12, 32, 41, 45)32_Refereed conference paper (with ISBN/ISSN)Not applicablepeer-review