"Facebook distress" : A model to investigate discontinuation of social networking site use

Research output: Chapters, Conference Papers, Creative and Literary Works (RGC: 12, 32, 41, 45)32_Refereed conference paper (with ISBN/ISSN)Not applicablepeer-review

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Detail(s)

Original languageEnglish
Title of host publicationProceedings - Pacific Asia Conference on Information Systems, PACIS 2013
PublisherPacific Asia Conference on Information Systems
Publication statusPublished - Jun 2013

Conference

Title17th Pacific Asia Conference on Information Systems (PACIS 2013)
PlaceKorea, Republic of
CityJeju Island
Period18 - 22 June 2013

Abstract

The study proposes a model to investigate discontinuation of social networking site use based on gratification and distress factors. The model of two contrasting beliefs is founded on Social Exchange Theory (Homans, 1958). The study reviews past research of user motivations to participate in social networking sites, and identifies gratification factors of using the sites, however, uses methods from thematic analysis (Aronson, 1994; Barun & Clarke, 2006) to identify the factors that cause use-based distress. Drawing on the recognition of these two contrasting beliefs and two forms of affective reactions, the article argues that users make cost-benefit assessments leading to post-adoption decisions on whether to continue or discontinue social networking site use. The article concludes with several theoretical and practical contributions.

Research Area(s)

  • Discontinuation, Distress, Social exchange theory, Social networking site, Uses & gratifications theory

Citation Format(s)

"Facebook distress" : A model to investigate discontinuation of social networking site use. / Alam, Md. Mahbubul; Wagner, Christian.

Proceedings - Pacific Asia Conference on Information Systems, PACIS 2013. Pacific Asia Conference on Information Systems, 2013.

Research output: Chapters, Conference Papers, Creative and Literary Works (RGC: 12, 32, 41, 45)32_Refereed conference paper (with ISBN/ISSN)Not applicablepeer-review