How culture influences IT-enabled organizational change and information systems

Research output: Journal Publications and Reviews (RGC: 21, 22, 62)21_Publication in refereed journalNot applicablepeer-review

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Detail(s)

Original languageEnglish
Pages (from-to)118-123
Journal / PublicationCommunications of the ACM
Volume52
Issue number4
Publication statusPublished - 1 Apr 2009

Abstract

Many US companies adopted business process re-engineering (BPR) strategy to demonstrate the way culture influenced information technology (IT)-enabled organizational change and information systems. It was observed that many corporations improved their business performance after re-engineering their core processes. The BPR strategy used some of the specific cultural characteristics of American citizens to introduce IT-enabled organizational change and information systems. Specific cultural characteristics of the American citizens, such as innovativeness, individualism, self-reliance, a willingness to accept risk, and a desire for change helped them to adopt such a strategy and introduce changes. Several corporations in a number of other countries with diverse cultural traits also adopted the BPR strategy to introduce similar information technology (IT)-enabled organizational change and information systems.