The Communicative Ecology of Web 2.0 @ Work : Social Networking in the Workspace
Research output: Conference Papers (RGC: 31A, 31B, 32, 33) › 32_Refereed conference paper (no ISBN/ISSN) › peer-review
Author(s)
Related Research Unit(s)
Detail(s)
Original language | English |
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Publication status | Published - 12 Aug 2013 |
Conference
Title | 73rd Annual Meeting of the Academy of Management |
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Place | United States |
City | Orlando |
Period | 9 - 13 August 2013 |
Link(s)
Permanent Link | https://scholars.cityu.edu.hk/en/publications/publication(9e1fa17a-2124-485d-b0c5-b7bd20a57879).html |
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Abstract
Social media have transformed social interactions and now look set to transform workplace communications. In this exploratory study, we investigate how employees use and get value from a variety of social networking technologies. The context of this research is four software firms located in China. Notwithstanding differences in corporate attitudes towards social networking, we identify common themes in the way Web 2.0 technologies are leveraged as value is created by employees at all levels. We draw on the communication ecology framework to analyse the application of various technologies. We inductively develop five propositions that describe how social networking technologies contribute directly to horizontal and vertical communication in organizations, and ultimately to individual, team and organizational performance. Implications for research and practice are discussed.
Citation Format(s)
The Communicative Ecology of Web 2.0 @ Work : Social Networking in the Workspace. / Davison, Robert M.; Ou, Carol Xiaojuan; Martinsons, Maris G. et al.
2013. Paper presented at 73rd Annual Meeting of the Academy of Management, Orlando, United States.Research output: Conference Papers (RGC: 31A, 31B, 32, 33) › 32_Refereed conference paper (no ISBN/ISSN) › peer-review