Using a generalist problem-solving model to empower caring professionals

This exploratory study used a social work problem-solving model in group work with a sample of 120 nurses, involved in community caring. Qualitative data were collected on both the process and outcomes of these structured socio-educational groups and were content-analysed by two external raters. Main findings indicated that the practice model has utility for group work of this nature; that many nurses are focused on their individual problems; that developmental groups aiming at the achievement of the first three levels of the problem-solving model are recommended; that a unique set of issues interacting between work and family life were apparent for this sample; and that empowering individuals to work on their problems requires first raising their critical consciousness levels. Implications of the study are directed toward nurses, social workers, nursing supervisors and group workers.