MEASURING INFORMATION QUALITY OF WEB SITES : DEVELOPMENT OF AN INSTRUMENT
Research output: Chapters, Conference Papers, Creative and Literary Works (RGC: 12, 32, 41, 45) › 32_Refereed conference paper (with ISBN/ISSN) › peer-review
Author(s)
Detail(s)
Original language | English |
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Title of host publication | Proceedings of the 20th International Conference on Information Systems, ICIS 1999 |
Publisher | Association for Information Systems |
Pages | 279-285 |
Publication status | Published - 1999 |
Externally published | Yes |
Publication series
Name | Proceedings of the 20th International Conference on Information Systems, ICIS 1999 |
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Conference
Title | 20th International Conference on Information Systems, ICIS 1999 |
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Place | United States |
City | Charlotte |
Period | 13 - 15 December 1999 |
Link(s)
Abstract
Web sites have been extensively used to provide information to consumers. While practitioners and researchers have proposed different criteria for effective Web site design based on common sense, intuition, and rules-of-thumb, effective Web site design focusing on the quality of the information it provides has rarely been studied. In this research, we propose a framework and develop an instrument to measure the information quality of individual or personal Web sites. The theoretical foundation of this research is the information quality framework. The proposed framework and instrument were tested in an individual or personal Web site context.
Research Area(s)
- Information quality, instrument development, survey, Web site design
Bibliographic Note
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Citation Format(s)
MEASURING INFORMATION QUALITY OF WEB SITES : DEVELOPMENT OF AN INSTRUMENT. / Katerattanakul, Pairin; Siau, Keng.
Proceedings of the 20th International Conference on Information Systems, ICIS 1999. Association for Information Systems, 1999. p. 279-285 (Proceedings of the 20th International Conference on Information Systems, ICIS 1999).Research output: Chapters, Conference Papers, Creative and Literary Works (RGC: 12, 32, 41, 45) › 32_Refereed conference paper (with ISBN/ISSN) › peer-review