MEASURING INFORMATION QUALITY OF WEB SITES : DEVELOPMENT OF AN INSTRUMENT

Research output: Chapters, Conference Papers, Creative and Literary Works (RGC: 12, 32, 41, 45)32_Refereed conference paper (with ISBN/ISSN)peer-review

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Author(s)

Detail(s)

Original languageEnglish
Title of host publicationProceedings of the 20th International Conference on Information Systems, ICIS 1999
PublisherAssociation for Information Systems
Pages279-285
Publication statusPublished - 1999
Externally publishedYes

Publication series

NameProceedings of the 20th International Conference on Information Systems, ICIS 1999

Conference

Title20th International Conference on Information Systems, ICIS 1999
PlaceUnited States
CityCharlotte
Period13 - 15 December 1999

Abstract

Web sites have been extensively used to provide information to consumers. While practitioners and researchers have proposed different criteria for effective Web site design based on common sense, intuition, and rules-of-thumb, effective Web site design focusing on the quality of the information it provides has rarely been studied. In this research, we propose a framework and develop an instrument to measure the information quality of individual or personal Web sites. The theoretical foundation of this research is the information quality framework. The proposed framework and instrument were tested in an individual or personal Web site context.

Research Area(s)

  • Information quality, instrument development, survey, Web site design

Bibliographic Note

Publication details (e.g. title, author(s), publication statuses and dates) are captured on an “AS IS” and “AS AVAILABLE” basis at the time of record harvesting from the data source. Suggestions for further amendments or supplementary information can be sent to lbscholars@cityu.edu.hk.

Citation Format(s)

MEASURING INFORMATION QUALITY OF WEB SITES : DEVELOPMENT OF AN INSTRUMENT. / Katerattanakul, Pairin; Siau, Keng.

Proceedings of the 20th International Conference on Information Systems, ICIS 1999. Association for Information Systems, 1999. p. 279-285 (Proceedings of the 20th International Conference on Information Systems, ICIS 1999).

Research output: Chapters, Conference Papers, Creative and Literary Works (RGC: 12, 32, 41, 45)32_Refereed conference paper (with ISBN/ISSN)peer-review