Business analytics/business intelligence and IT infrastructure : impact on organizational agility

Research output: Journal Publications and Reviews (RGC: 21, 22, 62)21_Publication in refereed journalpeer-review

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Original languageEnglish
Article number7
Pages (from-to)138-161
Journal / PublicationJournal of Organizational and End User Computing
Issue number4
Publication statusPublished - Oct 2020
Externally publishedYes



This is an empirical research investigating the impact of business analytics (BA) and business intelligence (BI) use, IT infrastructure flexibility, and their interactions on organizational agility. Synthesizing the systems theory and awareness-motivation-capability framework, the authors propose that BA-Use, IT infrastructure flexibility, and their interactions significantly influence organizational agility. The results show the significant association of BA use and IT infrastructure flexibility with organizational agility. The results also suggest that BA use may demand corporations to build a more flexible IT infrastructure. However, the data does not reveal the proposed interaction between the two drivers of organizational agility.

Research Area(s)

  • Business Analytics, Business Intelligence, IT Infrastructure Flexibility, Organizational agility, Strategic Value

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