Problem solving and diagnosis
Research output: Journal Publications and Reviews (RGC: 21, 22, 62) › 21_Publication in refereed journal
Author(s)
Detail(s)
| Original language | English |
|---|---|
| Pages (from-to) | 645-656 |
| Journal / Publication | Omega |
| Volume | 21 |
| Issue number | 6 |
| Publication status | Published - Nov 1993 |
| Externally published | Yes |
Link(s)
Abstract
Problem solving is an important managerial task. Nevertheless, it is not frequently studied independently of a specific task domain. Thus, the objective of this paper is a discussion of domain independent problem solving concepts and strategies. The paper argues for the similarity of problems based on type rather than domain, in order to establish a set of type specific solution principles which are applicable independent of the problem domain. Conclusions are drawn from a variety of disciplines, including management, information systems, medicine and engineering. Problem types are formulated based on information requirements. One problem type, diagnosis, is discussed in more detail, with a special focus on generic solution principles. © 1993.
Research Area(s)
- diagnosis, function, problem solving, structure, systems concept
