Problem solving and diagnosis
Research output: Journal Publications and Reviews (RGC: 21, 22, 62) › 21_Publication in refereed journal
|Journal / Publication||Omega|
|Publication status||Published - Nov 1993|
|Link to Scopus||https://www.scopus.com/record/display.uri?eid=2-s2.0-0013041171&origin=recordpage|
Problem solving is an important managerial task. Nevertheless, it is not frequently studied independently of a specific task domain. Thus, the objective of this paper is a discussion of domain independent problem solving concepts and strategies. The paper argues for the similarity of problems based on type rather than domain, in order to establish a set of type specific solution principles which are applicable independent of the problem domain. Conclusions are drawn from a variety of disciplines, including management, information systems, medicine and engineering. Problem types are formulated based on information requirements. One problem type, diagnosis, is discussed in more detail, with a special focus on generic solution principles. © 1993.
- diagnosis, function, problem solving, structure, systems concept