Collaboration Process Patterns and Efficiency of Issue Resolution in Software Development

Research output: Chapters, Conference Papers, Creative and Literary Works (RGC: 12, 32, 41, 45)32_Refereed conference paper (with ISBN/ISSN)Not applicablepeer-review

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Author(s)

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Detail(s)

Original languageEnglish
Title of host publicationProceedings of the 2012 International Conference on Collaboration Technologies and Systems
EditorsWaleed W. Smari, Geoffrey C. Fox
PublisherIEEE
Pages559-565
ISBN (Electronic)978-1-4673-1382-7
ISBN (Print)978-1-4673-1381-0, 978-1-4673-1380-3
Publication statusPublished - May 2012

Conference

Title13th International Conference on Collaboration Technologies and Systems (CTS 2012)
PlaceUnited States
CityDenver
Period21 - 25 May 2012

Abstract

Previous research on collaboration posits collaboration process as a key factor for team performance. However, it is not fully understood which characteristics of a process make collaboration more efficient. In this research, we investigate the effect of collaboration process patterns on teamwork efficiency (e.g. time cost) in the software development setting. We propose a framework to identify frequent interaction structures referred to as collaboration process patterns and study their impact on the efficiency of software development. For purposes of pattern extraction, we propose an algorithm to extract sub-structures from software development processes stored in a software project tracking system. To analyze the effect of different collaboration process patterns, we conduct an empirical study to examine their correlation with issue resolution time using data from an open source software community. As a result, we identified several collaboration process patterns that are positively (or negatively) correlated with issue resolution time. We also found that this correlation may change with task complexity.

Research Area(s)

  • Collaboration Process, Collaboration Process Pattern, Coordination Theory, Software Development

Citation Format(s)

Collaboration Process Patterns and Efficiency of Issue Resolution in Software Development. / Fan, Shaokun; Li, Xin; Zhao, J. Leon.

Proceedings of the 2012 International Conference on Collaboration Technologies and Systems. ed. / Waleed W. Smari; Geoffrey C. Fox. IEEE, 2012. p. 559-565 6261105.

Research output: Chapters, Conference Papers, Creative and Literary Works (RGC: 12, 32, 41, 45)32_Refereed conference paper (with ISBN/ISSN)Not applicablepeer-review