Developing an instrument to measure the adoption of mobile services
Research output: Journal Publications and Reviews (RGC: 21, 22, 62) › 21_Publication in refereed journal › peer-review
Author(s)
Detail(s)
| Original language | English |
|---|---|
| Pages (from-to) | 45-67 |
| Journal / Publication | Mobile Information Systems |
| Volume | 7 |
| Issue number | 1 |
| Publication status | Published - 2011 |
| Externally published | Yes |
Link(s)
Abstract
Currently, there is no standard instrument for measuring user adoption of mobile services. Based on the mobile service acceptance model, this paper reports on the development of a survey instrument designed to measure user perception on mobile services acceptance. A survey instrument was developed by using some existing scales from prior instruments and by creating additional items which might appear to fit the construct definitions. In addition, a pilot study was conducted by distributing the survey to 25 users of a mobile service called Mobile Student Information Systems. As a result, a survey instrument containing 22 items were retained. Furthermore, the results showed that the reliabilities of all the scales in the survey instrument were above the target acceptance level. © 2011 - IOS Press and the authors. All rights reserved.
Research Area(s)
- context, measurement, mobile service, mobile services acceptance model, Survey instrument, trust
Bibliographic Note
Publication details (e.g. title, author(s), publication statuses and dates) are captured on an “AS IS” and “AS AVAILABLE” basis at the time of record harvesting from the data source. Suggestions for further amendments or supplementary information can be sent to lbscholars@cityu.edu.hk.
Citation Format(s)
Developing an instrument to measure the adoption of mobile services. / Gao, Shang; Krogstie, John; Siau, Keng.
In: Mobile Information Systems, Vol. 7, No. 1, 2011, p. 45-67.
In: Mobile Information Systems, Vol. 7, No. 1, 2011, p. 45-67.
Research output: Journal Publications and Reviews (RGC: 21, 22, 62) › 21_Publication in refereed journal › peer-review
