Knowledge sharing in a global logistics provider : An action research project
Research output: Journal Publications and Reviews (RGC: 21, 22, 62) › 21_Publication in refereed journal › peer-review
Author(s)
Related Research Unit(s)
Detail(s)
| Original language | English |
|---|---|
| Pages (from-to) | 547-557 |
| Journal / Publication | Information and Management |
| Volume | 55 |
| Issue number | 5 |
| Online published | 28 Nov 2017 |
| Publication status | Published - Jul 2018 |
Link(s)
Abstract
We report on an Action Research investigation into knowledge-sharing practices in Velox, a global logistics organisation and in particular its operations in Guangzhou, China. Our study is premised on Work Systems Theory and Punctuated Equilibrium Theory. Following a description of background and context, we describe two linked Action Research cycles, following the principles and criteria for Canonical Action Research. Our interventions were successful, with both managers and employees at Velox expressing satisfaction with the outcomes, which included radical changes to operational procedures. We discuss the implications and contributions for theory, practice and method.
Research Area(s)
- Action research, China, Knowledge sharing, Punctuated equilibrium theory, Work systems theory
Citation Format(s)
Knowledge sharing in a global logistics provider : An action research project. / Wong, Louie H.M.; Davison, Robert M.
In: Information and Management, Vol. 55, No. 5, 07.2018, p. 547-557.Research output: Journal Publications and Reviews (RGC: 21, 22, 62) › 21_Publication in refereed journal › peer-review
