Mobile commerce applications in supply chain management

As wireless technologies evolve, the coming mobile revolution will bring dramatic and fundamental changes to supply chain management. When complete, the revolution will impact numerous facets of organizational life. It will provide important data in real time to assist decision makers, exert great influence on the ways businesses communicate and develop relationships with consumers and suppliers, and ultimately transform the way we manage the supply chain. This paper examines issues in integrating mobile commerce and supply chain management. The paper discusses issues such as the absence of killer applications, mobile device limitations, networking problems, infrastructure constraints, security concerns, and user distrust in mobile applications. Research issues, such as usability, user interfaces, mobile access to databases, agent technologies, and mobile business models, are also discussed. © 2002 by The Haworth Press, Inc. All rights reserved.