Strategic choices of inter-organizational information systems : A customer-supplier network perspective

Research output: Chapters, Conference Papers, Creative and Literary Works (RGC: 12, 32, 41, 45)32_Refereed conference paper (with ISBN/ISSN)

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Detail(s)

Original languageEnglish
Title of host publicationProceedings of the Annual Hawaii International Conference on System Sciences
StatePublished - 2010

Publication series

Name
ISSN (Print)1530-1605

Conference

Title2010 43rd Hawaii International Conference on System Sciences (HICSS 2010)
PlaceUnited States
CityKoloa, Kauai, HI
Period5 - 8 January 2010

Abstract

As more and more cooperate in a networked manner via various inter-organizational information systems (IOISs), it is important to choose appropriate IOISs for different types of organizations in the network environment. In this study, we analyzed customer-supplier relationships among organizations in five industries using social network analysis (SNA) methods and empirical data, aiming to help organizations to choose appropriate IOISs strategically. Three types of customer-supplier networks were identified in our analysis: customer-centric, supplier-centric and balanced networks. We then propose how to choose appropriate IOISs for the firms in each of these networks/industries and discussed the pros and cons of the choices. To the best of our knowledge, this is the first empirical research that applied SNA methods to study customer-supplier networks in the context of inter-organizional information systems. © 2010 IEEE.

Research Area(s)

  • Customer-supplier networks, Inter-organizational information systems, Social network analysis

Citation Format(s)

Strategic choices of inter-organizational information systems : A customer-supplier network perspective. / Hu, Daning; Zhao, Xinlei; Zhao, J. Leon.

Proceedings of the Annual Hawaii International Conference on System Sciences. 2010. 5428677.

Research output: Chapters, Conference Papers, Creative and Literary Works (RGC: 12, 32, 41, 45)32_Refereed conference paper (with ISBN/ISSN)