The Impact of Textual Online Harassment on the Performance of Projects in Crowdfunding
Research output: Chapters, Conference Papers, Creative and Literary Works › RGC 32 - Refereed conference paper (with host publication) › peer-review
Author(s)
Related Research Unit(s)
Detail(s)
| Original language | English |
|---|---|
| Title of host publication | PACIS 2019 Proceedings |
| Editors | Dongming Xu, James Jiang, Hee-Woong Kim |
| Publisher | Association for Information Systems |
| Number of pages | 8 |
| Publication status | Published - Jul 2019 |
Publication series
| Name | Proceedings of the Pacific Asia Conference on Information Systems, PACIS |
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Conference
| Title | 23rd Pacific Asia Conference on Information Systems (PACIS 2019) |
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| Location | Shaanxi Guesthouse |
| Place | China |
| City | Xi'an |
| Period | 8 - 12 July 2019 |
Link(s)
| Document Link | Links
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|---|---|
| Link to Scopus | https://www.scopus.com/record/display.uri?eid=2-s2.0-85089209842&origin=recordpage |
| Permanent Link | https://scholars.cityu.edu.hk/en/publications/publication(3ce7821e-48a2-4e60-bcd8-ff33dce9ddf5).html |
Abstract
In the consequence-free and anonymous online environment, online harassment has become a serious problem. In many crowdfunding platforms, there exists offensive speech on the project pages, which might force potential funders to leave the discussion and to give up investment. The effect of online harassment on project performance remains unknown. This study attempts to investigate to what extent the textual online harassment score and the project creator’s attitude towards textual online harassment might affect project performance. We constructed a Kickstarter panel dataset consisting of 388,100 projects and designed a novel framework and an algorithm BiLSTM-CNN to extract the textual online harassment score from comments, which can reach column-wise mean ROC AUC of 0.9463. This study contributes to crowdfunding and online harassment literature and provides important implications for reputation management of projects and crowdfunding platform design.
Research Area(s)
- Crowdfunding, machine learning, online harassment, bidirectional LSTM, Kickstarter
Bibliographic Note
Research Unit(s) information for this publication is provided by the author(s) concerned.
Citation Format(s)
The Impact of Textual Online Harassment on the Performance of Projects in Crowdfunding. / HU, Wei; ZHAO, J Leon.
PACIS 2019 Proceedings. ed. / Dongming Xu; James Jiang; Hee-Woong Kim. Association for Information Systems, 2019. (Proceedings of the Pacific Asia Conference on Information Systems, PACIS).
PACIS 2019 Proceedings. ed. / Dongming Xu; James Jiang; Hee-Woong Kim. Association for Information Systems, 2019. (Proceedings of the Pacific Asia Conference on Information Systems, PACIS).
Research output: Chapters, Conference Papers, Creative and Literary Works › RGC 32 - Refereed conference paper (with host publication) › peer-review
