The Mediating Role of Guanxi Network and Communication Performance in Transforming Web 2.0 Technologies Usage to Work Performance : An Empirical Study in China

Research output: Chapters, Conference Papers, Creative and Literary Works (RGC: 12, 32, 41, 45)32_Refereed conference paper (with ISBN/ISSN)peer-review

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Detail(s)

Original languageEnglish
Title of host publicationProceedings of the 25th Australasian Conference on Information Systems
PublisherAustralasian Conference on Information Systems
ISBN (Electronic)978-1-927184-26-4
Publication statusPublished - Dec 2014

Conference

Title25th Australasian Conference on Information Systems, ACIS 2014
PlaceNew Zealand
CityAuckland
Period8 - 10 December 2014

Abstract

Motivated by both the increasing popularity of Web 2.0 technologies and the lack of empirical studies to conceptualize and validate their roles in the work place, in this research we aim to establish a research model to capture how Web 2.0 technologies can enhance individual work performance. Grounded on the Media Synchronicity Theory, we introduce an indigenous Chinese concept, guanxi network (which refers to the web of inter-personal connections), and suggest its mediating role with respect to the use of Web 2.0 technologies in enhancing communication and work performance. The survey data from 179 work professionals in China supported the proposed model. Key findings, implications and future research are discussed.

Research Area(s)

  • Communication performance, Guanxi network, Media synchronicity theory (MST), Web 2.0, Work performance

Citation Format(s)

The Mediating Role of Guanxi Network and Communication Performance in Transforming Web 2.0 Technologies Usage to Work Performance : An Empirical Study in China. / Wong, Louie H.M.; Davison, Robert M.; Ou, Carol X.J.; Zhang, Cheng.

Proceedings of the 25th Australasian Conference on Information Systems. Australasian Conference on Information Systems, 2014.

Research output: Chapters, Conference Papers, Creative and Literary Works (RGC: 12, 32, 41, 45)32_Refereed conference paper (with ISBN/ISSN)peer-review