The factors affecting success of knowledge-based systems at the organizational level
Research output: Journal Publications and Reviews › RGC 21 - Publication in refereed journal › peer-review
Author(s)
Detail(s)
| Original language | English |
|---|---|
| Pages (from-to) | 95-105 |
| Journal / Publication | Journal of Computer Information Systems |
| Volume | 50 |
| Issue number | 2 |
| Publication status | Published - Dec 2009 |
| Externally published | Yes |
Link(s)
| Document Link | Links
|
|---|---|
| Link to Scopus | https://www.scopus.com/record/display.uri?eid=2-s2.0-77949564574&origin=recordpage |
| Permanent Link | https://scholars.cityu.edu.hk/en/publications/publication(2fd91753-a606-47d6-b80c-f0d2c8f5ac29).html |
Abstract
The success of information systems (IS) has long been studied in various contexts. Yet, few previous studies have examined the success of knowledge-based systems (KBSs) taking into consideration the knowledge-intensive nature of KBSs. This study aims to identify the success factors of KBSs from the knowledgesharing perspective. Given this purpose, we developed a research model by combining a knowledge-sharing framework with DeLone and McLean's IS success model. The model was tested using data gathered through a field survey of 60 organizations. The results showed that three organizational factors, namely, codifiability of knowledge, absorptive capacity, and relationship with a vendor were essential in interpreting the success of KBSs.
Research Area(s)
- Interorganizational relationships, IS success, Knowledge sharing, Knowledge-based system (KBS)
Citation Format(s)
The factors affecting success of knowledge-based systems at the organizational level. / Bock, Gee-Woo; Suh, Ayoung; Shin, Kyung-Shik et al.
In: Journal of Computer Information Systems, Vol. 50, No. 2, 12.2009, p. 95-105.
In: Journal of Computer Information Systems, Vol. 50, No. 2, 12.2009, p. 95-105.
Research output: Journal Publications and Reviews › RGC 21 - Publication in refereed journal › peer-review
