Corporate wiki users : Results of a survey
Research output: Chapters, Conference Papers, Creative and Literary Works (RGC: 12, 32, 41, 45) › 32_Refereed conference paper (with ISBN/ISSN) › peer-review
Author(s)
Detail(s)
| Original language | English |
|---|---|
| Title of host publication | Proceedings of WikiSym'06 - 2006 International Symposium on Wikis |
| Pages | 99-104 |
| Volume | 2006 |
| Publication status | Published - 2006 |
Publication series
| Name | |
|---|---|
| Volume | 2006 |
Conference
| Title | WikiSym'06 - 2006 International Symposium on Wikis |
|---|---|
| Place | Denmark |
| City | Odense |
| Period | 21 - 23 August 2006 |
Link(s)
Abstract
A survey of 168 corporate wiki users was conducted. Findings indicate that corporate wikis appear to be sustainable. Users stated three main types of benefits from corporate wikis: enhanced reputation, work made easier, and helping the organization to improve its processes. These benefits were seen as more likely when the wiki was used for tasks requiring novel solutions and the information posted was from credible sources. Users acknowledged making a variety of contributions, which suggests that they could be categorized as "synthesizers" and "adders". Synthesizers' frequency of contribution was affected more by their impact on other wiki users, while adders' contribution frequency was affected more by being able to accomplish their immediate work. Copyright 2006 ACM.
Research Area(s)
- Adders, Corporate wiki, Knowledge contribution, Knowledge restructuring, Knowledge reuse, Survey, Synthesizers
Citation Format(s)
Corporate wiki users : Results of a survey. / Majchrzak, Ann; Wagner, Christian; Yates, Dave.
Proceedings of WikiSym'06 - 2006 International Symposium on Wikis. Vol. 2006 2006. p. 99-104.Research output: Chapters, Conference Papers, Creative and Literary Works (RGC: 12, 32, 41, 45) › 32_Refereed conference paper (with ISBN/ISSN) › peer-review
