Corporate wiki users : Results of a survey

Research output: Chapters, Conference Papers, Creative and Literary Works (RGC: 12, 32, 41, 45)32_Refereed conference paper (with ISBN/ISSN)Not applicablepeer-review

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Author(s)

Detail(s)

Original languageEnglish
Title of host publicationProceedings of WikiSym'06 - 2006 International Symposium on Wikis
Pages99-104
Volume2006
StatePublished - 2006

Publication series

Name
Volume2006

Conference

TitleWikiSym'06 - 2006 International Symposium on Wikis
PlaceDenmark
CityOdense
Period21 - 23 August 2006

Abstract

A survey of 168 corporate wiki users was conducted. Findings indicate that corporate wikis appear to be sustainable. Users stated three main types of benefits from corporate wikis: enhanced reputation, work made easier, and helping the organization to improve its processes. These benefits were seen as more likely when the wiki was used for tasks requiring novel solutions and the information posted was from credible sources. Users acknowledged making a variety of contributions, which suggests that they could be categorized as "synthesizers" and "adders". Synthesizers' frequency of contribution was affected more by their impact on other wiki users, while adders' contribution frequency was affected more by being able to accomplish their immediate work. Copyright 2006 ACM.

Research Area(s)

  • Adders, Corporate wiki, Knowledge contribution, Knowledge restructuring, Knowledge reuse, Survey, Synthesizers

Citation Format(s)

Corporate wiki users : Results of a survey. / Majchrzak, Ann; Wagner, Christian; Yates, Dave.

Proceedings of WikiSym'06 - 2006 International Symposium on Wikis. Vol. 2006 2006. p. 99-104.

Research output: Chapters, Conference Papers, Creative and Literary Works (RGC: 12, 32, 41, 45)32_Refereed conference paper (with ISBN/ISSN)Not applicablepeer-review