The effects of process and content facilitation restrictiveness on GSS-mediated collaborative learning

Research output: Journal Publications and ReviewsRGC 21 - Publication in refereed journalpeer-review

30 Scopus Citations
View graph of relations


Related Research Unit(s)


Original languageEnglish
Pages (from-to)345-361
Journal / PublicationGroup Decision and Negotiation
Issue number5
Publication statusPublished - 2002



Group Support Systems (GSS) technology, extensively applied in decision-making contexts, is now seeing increased application in the educational sector. Previous work has suggested that GSS applications can have significant positive effects on both the process and the outcome of collaborative learning. This study extends this work to examine the effects of process (high/low) and content (high/low) facilitation restrictiveness on GSS-supported collaborative learning. Our results indicate that content facilitation restrictiveness has no significant bearing on student learning. Process facilitation restrictiveness, on the other hand, is more influential, with knowledge acquisition by students requiring a low restrictive environment.

Research Area(s)

  • Collaborative learning, Concept mapping, Group Support Systems, Process restrictiveness

Download Statistics

No data available