On inter-organizational EC collaboration - The impact of inter-cultural communication apprehension

Research output: Journal Publications and ReviewsRGC 21 - Publication in refereed journalpeer-review

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Original languageEnglish
Journal / PublicationProceedings of the Hawaii International Conference on System Sciences
Publication statusPublished - 2001


Title34th Annual Hawaii International Conference on System Sciences
PlaceUnited States
CityMaui, HI
Period3 - 6 January 2001


Inter-cultural communication apprehension is one of the major factors that may influence the processes of the inter-organization collaboration in electronic commerce. It is an obstruction, prohibiting inter-organization collaboration in different ways. If we can manage the inter-cultural communication apprehension properly, we may be able to bring organizations of different cultures together for successful completion of EC collaborative works. This paper summarizes previous works on inter-cultural communication apprehension and identifies three potential factors that could influence inter-cultural communication apprehension: cultural climate, technology environment and communication leadership. Also, this paper proposes a research framework and several hypotheses for future testing.