E-consulting in virtual negotiations
Research output: Journal Publications and Reviews (RGC: 21, 22, 62) › 21_Publication in refereed journal › Not applicable › peer-review
Related Research Unit(s)
|Journal / Publication||Group Decision and Negotiation|
|State||Published - Nov 2003|
|Link to Scopus||https://www.scopus.com/record/display.uri?eid=2-s2.0-4043179806&origin=recordpage|
In the e-world where many of us live and work, virtual work arrangements will become increasingly commonplace. This paper reports on an exploratory study into the way in which consultants can ply their trade virtually with clients whom they never meet. US-located e-consultants provided advice to Hong Kong-located web site developers on the interface and content aspects of a website that was being developed for an international audience. Extensive analyses of the communication between the consultants and developers is undertaken, in parallel with an analysis of survey data obtained from the two sets of stakeholders. Lessons are drawn for future research and practice.
- Consulting, Hong Kong, Negotiating, USA, Virtual teams