More than What's on the Surface : Examining Emotional Labor.

Research output: Conference Papers (RGC: 31A, 31B, 32, 33)32_Refereed conference paper (no ISBN/ISSN)Not applicablepeer-review

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Detail(s)

Original languageEnglish
StatePublished - 3 Aug 2014

Conference

Title2nd Annual Conference of the Academy of Management
PlaceUnited States
Period3 - 5 August 2014

Citation Format(s)

More than What's on the Surface : Examining Emotional Labor. / DENG, Hong; WALTER, Frank; LAM, Catherine K; ZHAO, H, H.

2014. Paper presented at 2nd Annual Conference of the Academy of Management, United States.

Research output: Conference Papers (RGC: 31A, 31B, 32, 33)32_Refereed conference paper (no ISBN/ISSN)Not applicablepeer-review