Is Facebook really a confirmative business platform?

Research output: Chapters, Conference Papers, Creative and Literary Works (RGC: 12, 32, 41, 45)32_Refereed conference paper (with ISBN/ISSN)peer-review

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Detail(s)

Original languageEnglish
Title of host publicationProceedings of the 11th International Marketing Trends Conference
PublisherInternational Marketing Trends Conference
ISBN (Electronic)9782953281194
Publication statusPublished - Jan 2012

Conference

TitleThe 11th International Marketing Trends Conference
PlaceItaly
CityVenice
Period19 - 21 January 2012

Abstract

Facebook has become a very popular channel for companies to promote their brands or products. However, according to a recent study (The Guardian, 2011) Facebook is currently losing users in US, UK, Canada, Norway and Russia. It becomes interesting to find out whether Facebook is really effective marketing tool. This paper aims to explore university students’ usage habits on Facebook in Hong Kong. Over 80% of the respondents chose “knowing how are things going on with people I know” as the major reason of using Facebook, which is consistent to previous studies. Among the respondents who have joined fan pages, over half of them claimed the main purpose was “to receive discounts and promotion” or “to get updates on future products”. It is suggested that updating product information and offering sales promotion may be more effective strategies for companies to attract Facebook users.

Research Area(s)

  • Facebook, Social Media, Fan Page, Advertising, Sales Promotion

Citation Format(s)

Is Facebook really a confirmative business platform? / Cheung, Fanny Sau-Lan; Leung, Wing-Fai.

Proceedings of the 11th International Marketing Trends Conference. International Marketing Trends Conference, 2012.

Research output: Chapters, Conference Papers, Creative and Literary Works (RGC: 12, 32, 41, 45)32_Refereed conference paper (with ISBN/ISSN)peer-review