Proactive personality and customer service performance

Research output: Conference Papers › RGC 32 - Refereed conference paper (without host publication) › peer-review

Original language	English
Publication status	Published - 15 May 2014
Event	2014 Annual Conference of the Society for Industrial and Organizational Psychology - Honolulu, United States Duration: 17 May 2014 → 17 May 2014

Conference	2014 Annual Conference of the Society for Industrial and Organizational Psychology
Place	United States
City	Honolulu
Period	17/05/14 → 17/05/14

Other Access Options

@conference{91c3d219b52d4e1894b6ba5954f11498,

title = "Proactive personality and customer service performance",

author = "Yuanyuan HUO and Ziguang CHEN and Wing LAM",

year = "2014",

month = may,

day = "15",

language = "English",

note = "2014 Annual Conference of the Society for Industrial and Organizational Psychology ; Conference date: 17-05-2014 Through 17-05-2014",

}