Portraits of customer incivility: A multilevel latent profile analysis

A. S. Gabriel, J. M. Diefendorff, Jane YANG

Research output: Conference Papers › RGC 32 - Refereed conference paper (without host publication) › peer-review

Original language	English
Publication status	Published - 7 Aug 2015
Event	Academy of Management 2015 Annual Meeting - , Canada Duration: 7 Aug 2015 → 11 Aug 2015

Conference	Academy of Management 2015 Annual Meeting
Place	Canada
Period	7/08/15 → 11/08/15

Other Access Options

@conference{de48a212cd234abe929c7bbc40868de3,

title = "Portraits of customer incivility: A multilevel latent profile analysis",

author = "Gabriel, {A. S.} and Diefendorff, {J. M.} and Jane YANG",

year = "2015",

month = aug,

day = "7",

language = "English",

note = "Academy of Management 2015 Annual Meeting ; Conference date: 07-08-2015 Through 11-08-2015",

}