Abstract
Purpose – The purpose of this study is to examine when perceived organizational support (POS) may be more likely to play a mediator versus moderator role in stressor and strain relationships by considering POS relative to challenge and hindrance stressors, cognitive/emotional and physical strains.
Design/methodology/approach – This cross‐sectional survey research was conducted in two samples (n=720, 829) of employees working for a large retail organization in the USA. Hypotheses were tested using structural equation modeling.
Findings – As hypothesized, results indicate POS mediates relationships between hindrance stressors and cognitive/emotional strains, but does not mediate relationships between challenge stressors and physical strains. POS does not moderate any of the relationships examined.
Originality/value – This paper is one of few studies to examine challenge and hindrance stressors and to examine POS relative to physical strains.
Design/methodology/approach – This cross‐sectional survey research was conducted in two samples (n=720, 829) of employees working for a large retail organization in the USA. Hypotheses were tested using structural equation modeling.
Findings – As hypothesized, results indicate POS mediates relationships between hindrance stressors and cognitive/emotional strains, but does not mediate relationships between challenge stressors and physical strains. POS does not moderate any of the relationships examined.
Originality/value – This paper is one of few studies to examine challenge and hindrance stressors and to examine POS relative to physical strains.
| Original language | English |
|---|---|
| Pages (from-to) | 789-810 |
| Journal | Journal of Managerial Psychology |
| Volume | 23 |
| Issue number | 7 |
| DOIs | |
| Publication status | Published - 2008 |
Research Keywords
- Business support services
- Perception
- Stress
- Workplace
- Welfare