Parental Perceptions of Children’s d/Deaf Identity Shaping Technology Use: A Qualitative Study on Communication Technologies in Mixed-hearing Families

Keyi Zeng; Jingyang Lin; Ruiqi Chen; Ray LC; Pan Hui; Xin Tong

doi:10.1145/3706599.3719753

Parental Perceptions of Children’s d/Deaf Identity Shaping Technology Use: A Qualitative Study on Communication Technologies in Mixed-hearing Families

Keyi Zeng, Jingyang Lin, Ruiqi Chen, Ray LC, Pan Hui, Xin Tong^*

^*Corresponding author for this work

School of Creative Media

Research output: Chapters, Conference Papers, Creative and Literary Works › RGC 32 - Refereed conference paper (with host publication) › peer-review

1 Citation (Scopus)

Abstract

Various assistive technologies have been developed to facilitate communication between deaf and hard-of-hearing (DHH) individuals and hearing people. However, as mixed-hearing families (i.e., hearing parents with DHH children or DHH parents with hearing children) encounter unique communication dynamics, the limited studies explored the use and perception of technologies in such families. To explore this question, we conducted semi-structured interviews with eleven parents from mixed-hearing families, examining their current use of technology in communication, as well as their perceptions, challenges, and expectations. Our findings show that spoken language is the primary communication method, with parents prioritizing spoken language education over sign language. Additionally, current technology use, expectations, and potential consequences were identified. This study contributes empirical insights and design implications to enhance communication technologies for mixed-hearing families. © 2025 held by the owner/author(s).

Original language	English
Title of host publication	CHI EA '25 - Extended Abstracts of the 2025 CHI Conference on Human Factors in Computing Systems
Editors	Naomi Yamashita, Vanessa Evers, Koji Yatani, Xianghua (Sharon) Ding
Place of Publication	New York, NY
Publisher	Association for Computing Machinery
ISBN (Print)	9798400713958
DOIs	https://doi.org/10.1145/3706599.3719753
Publication status	Published - Apr 2025
Event	2025 ACM CHI Conference on Human Factors in Computing Systems (CHI 2025): IkiCHI - PACIFICO Yokohama, Yokohama, Japan Duration: 26 Apr 2025 → 1 May 2025 https://chi2025.acm.org/

Publication series

Name	Conference on Human Factors in Computing Systems - Proceedings

Conference

Conference	2025 ACM CHI Conference on Human Factors in Computing Systems (CHI 2025)
Abbreviated title	CHI'25
Place	Japan
City	Yokohama
Period	26/04/25 → 1/05/25
Internet address	https://chi2025.acm.org/

Funding

We acknowledge the support from Guangdong Provincial Key Lab of Integrated Communication, Sensing and Computation for Ubiquitous Internet of Things (Grant No. 2023B1212010007) and we also thank Hong Kong University of Science and Technology (Guangzhou).

Research Keywords

assistive technology
augmentative alternative communication
mixed-hearing family
Parent-Child communication

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10.1145/3706599.3719753

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Zeng, K., Lin, J., Chen, R., LC, R., Hui, P., & Tong, X. (2025). Parental Perceptions of Children’s d/Deaf Identity Shaping Technology Use: A Qualitative Study on Communication Technologies in Mixed-hearing Families. In N. Yamashita, V. Evers, K. Yatani, & X. Ding (Eds.), CHI EA '25 - Extended Abstracts of the 2025 CHI Conference on Human Factors in Computing Systems Article 427 (Conference on Human Factors in Computing Systems - Proceedings). Association for Computing Machinery. https://doi.org/10.1145/3706599.3719753

Zeng, Keyi ; Lin, Jingyang ; Chen, Ruiqi et al. / Parental Perceptions of Children’s d/Deaf Identity Shaping Technology Use : A Qualitative Study on Communication Technologies in Mixed-hearing Families. CHI EA '25 - Extended Abstracts of the 2025 CHI Conference on Human Factors in Computing Systems. editor / Naomi Yamashita ; Vanessa Evers ; Koji Yatani ; Xianghua (Sharon) Ding. New York, NY : Association for Computing Machinery, 2025. (Conference on Human Factors in Computing Systems - Proceedings).

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abstract = "Various assistive technologies have been developed to facilitate communication between deaf and hard-of-hearing (DHH) individuals and hearing people. However, as mixed-hearing families (i.e., hearing parents with DHH children or DHH parents with hearing children) encounter unique communication dynamics, the limited studies explored the use and perception of technologies in such families. To explore this question, we conducted semi-structured interviews with eleven parents from mixed-hearing families, examining their current use of technology in communication, as well as their perceptions, challenges, and expectations. Our findings show that spoken language is the primary communication method, with parents prioritizing spoken language education over sign language. Additionally, current technology use, expectations, and potential consequences were identified. This study contributes empirical insights and design implications to enhance communication technologies for mixed-hearing families. {\textcopyright} 2025 held by the owner/author(s).",

keywords = "assistive technology, augmentative alternative communication, mixed-hearing family, Parent-Child communication",

author = "Keyi Zeng and Jingyang Lin and Ruiqi Chen and Ray LC and Pan Hui and Xin Tong",

year = "2025",

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language = "English",

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booktitle = "CHI EA '25 - Extended Abstracts of the 2025 CHI Conference on Human Factors in Computing Systems",

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note = "2025 ACM CHI Conference on Human Factors in Computing Systems (CHI 2025) : IkiCHI, CHI'25 ; Conference date: 26-04-2025 Through 01-05-2025",

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Zeng, K, Lin, J, Chen, R, LC, R, Hui, P & Tong, X 2025, Parental Perceptions of Children’s d/Deaf Identity Shaping Technology Use: A Qualitative Study on Communication Technologies in Mixed-hearing Families. in N Yamashita, V Evers, K Yatani & X Ding (eds), CHI EA '25 - Extended Abstracts of the 2025 CHI Conference on Human Factors in Computing Systems., 427, Conference on Human Factors in Computing Systems - Proceedings, Association for Computing Machinery, New York, NY, 2025 ACM CHI Conference on Human Factors in Computing Systems (CHI 2025), Yokohama, Japan, 26/04/25. https://doi.org/10.1145/3706599.3719753

Parental Perceptions of Children’s d/Deaf Identity Shaping Technology Use: A Qualitative Study on Communication Technologies in Mixed-hearing Families. / Zeng, Keyi; Lin, Jingyang; Chen, Ruiqi et al.
CHI EA '25 - Extended Abstracts of the 2025 CHI Conference on Human Factors in Computing Systems. ed. / Naomi Yamashita; Vanessa Evers; Koji Yatani; Xianghua (Sharon) Ding. New York, NY: Association for Computing Machinery, 2025. 427 (Conference on Human Factors in Computing Systems - Proceedings).

Research output: Chapters, Conference Papers, Creative and Literary Works › RGC 32 - Refereed conference paper (with host publication) › peer-review

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T1 - Parental Perceptions of Children’s d/Deaf Identity Shaping Technology Use

T2 - 2025 ACM CHI Conference on Human Factors in Computing Systems (CHI 2025)

AU - Zeng, Keyi

AU - Lin, Jingyang

AU - Chen, Ruiqi

AU - LC, Ray

AU - Hui, Pan

AU - Tong, Xin

PY - 2025/4

Y1 - 2025/4

N2 - Various assistive technologies have been developed to facilitate communication between deaf and hard-of-hearing (DHH) individuals and hearing people. However, as mixed-hearing families (i.e., hearing parents with DHH children or DHH parents with hearing children) encounter unique communication dynamics, the limited studies explored the use and perception of technologies in such families. To explore this question, we conducted semi-structured interviews with eleven parents from mixed-hearing families, examining their current use of technology in communication, as well as their perceptions, challenges, and expectations. Our findings show that spoken language is the primary communication method, with parents prioritizing spoken language education over sign language. Additionally, current technology use, expectations, and potential consequences were identified. This study contributes empirical insights and design implications to enhance communication technologies for mixed-hearing families. © 2025 held by the owner/author(s).

AB - Various assistive technologies have been developed to facilitate communication between deaf and hard-of-hearing (DHH) individuals and hearing people. However, as mixed-hearing families (i.e., hearing parents with DHH children or DHH parents with hearing children) encounter unique communication dynamics, the limited studies explored the use and perception of technologies in such families. To explore this question, we conducted semi-structured interviews with eleven parents from mixed-hearing families, examining their current use of technology in communication, as well as their perceptions, challenges, and expectations. Our findings show that spoken language is the primary communication method, with parents prioritizing spoken language education over sign language. Additionally, current technology use, expectations, and potential consequences were identified. This study contributes empirical insights and design implications to enhance communication technologies for mixed-hearing families. © 2025 held by the owner/author(s).

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KW - augmentative alternative communication

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A2 - Yamashita, Naomi

A2 - Evers, Vanessa

A2 - Yatani, Koji

A2 - Ding, Xianghua (Sharon)

PB - Association for Computing Machinery

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ER -

Zeng K, Lin J, Chen R, LC R, Hui P, Tong X. Parental Perceptions of Children’s d/Deaf Identity Shaping Technology Use: A Qualitative Study on Communication Technologies in Mixed-hearing Families. In Yamashita N, Evers V, Yatani K, Ding X, editors, CHI EA '25 - Extended Abstracts of the 2025 CHI Conference on Human Factors in Computing Systems. New York, NY: Association for Computing Machinery. 2025. 427. (Conference on Human Factors in Computing Systems - Proceedings). Epub 2025 Apr 25. doi: 10.1145/3706599.3719753

Parental Perceptions of Children’s d/Deaf Identity Shaping Technology Use: A Qualitative Study on Communication Technologies in Mixed-hearing Families

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