Organizational learning process : Its antecedents and consequences in enterprise system implementation

Research output: Journal Publications and Reviews (RGC: 21, 22, 62)21_Publication in refereed journalpeer-review

42 Scopus Citations
View graph of relations


  • Weiling Ke
  • Kwok Kee Wei

Related Research Unit(s)


Original languageEnglish
Pages (from-to)1-22
Journal / PublicationJournal of Global Information Management
Issue number1
Publication statusPublished - Jan 2006


This paper uses organizational learning as a lens to study how firms implement the enterprise system. The core research questions are: What are the critical organizational factors affecting organizational learning in ES implementation? How do these elements shape the learning process and thereby influence ES implementation outcomes? To address these questions, we conducted comparative case study with two organizations that have recently adopted ES and achieved significantly different results. Based on the empirical findings, we propose a framework that describes how organizational factors affect the four constructs of organizational learning in ES implementation context -knowledge acquisition, information distribution, information interpretation and organizational memory. Copyright © 2006, Idea Group Inc.

Research Area(s)

  • Enterprise systems, Organizational learning