Online service quality dimensions and their relationships with satisfaction : A content analysis of customer reviews of securities brokerage services

Research output: Journal Publications and Reviews (RGC: 21, 22, 62) › 21_Publication in refereed journal › peer-review

Overview

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Engineering & Materials Science

Customer satisfacti... Engineering & Materials S...

Information systems Engineering & Materials S...

Marketing Engineering & Materials S...

Quality of service Engineering & Materials S...

Business & Economics

Customer satisfacti... Business & Economics

Content analysis Business & Economics

Brokerage Business & Economics

Conceptual framewor... Business & Economics

Information systems Business & Economics

Research OutputsResearch Output authored by Online service quality dimensions and their relationships with satisfaction is tagged with the concept

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