Off the Leash: The Meaning of Non-punitive Security Approaches to Organizational Insiders

Sebastian W. Schuetz, Renee Rui Chen

Research output: Chapters, Conference Papers, Creative and Literary WorksRGC 32 - Refereed conference paper (with host publication)peer-review

Abstract

Organizations predominantly rely on punishment and sanctioning to enforce compliance with information security policies among employees. However, employee’s reactance to these punitive approaches have recently been linked to several negative consequences that in the long run might negatively affect organizational performance. Against this backdrop, we aim to understand how non-punitive approaches present a viable alternative. We propose to study the unique revelatory case of Netflix Stethoscope, a new software tool that breaks with the tradition by assuming that users are generally willing to comply with information security policies if allowed the freedom to do so. Taking the employees perspective, and drawing from symbolic interactionism, we propose an exploratory research design targeted at uncovering what these non-punitive approaches mean to employees, how employees respond to non-punitive approaches, and how culture affects employees’ meaning of non-punitive approaches.
Original languageEnglish
Title of host publication38th International Conference on Information Systems (ICIS 2017)
Subtitle of host publicationTransforming Society with Digital Innovation
PublisherAssociation for Information Systems
Pages1448-1457
Volume2
ISBN (Print)9780996683159, 9781510853690
Publication statusPublished - 12 Dec 2017
Event38th International Conference on Information Systems (ICIS 2017): Transforming Society with Digital Innovation - COEX, Convention and Exhibition Center, Seoul, Korea, Republic of
Duration: 10 Dec 201713 Dec 2017
http://icis2017.aisnet.org/
http://icis2017.aisnet.org/wp-content/uploads/2017/12/ICIS2017_ProgramBook_1209.pdf

Publication series

NameICIS: Transforming Society with Digital Innovation

Conference

Conference38th International Conference on Information Systems (ICIS 2017)
Country/TerritoryKorea, Republic of
CitySeoul
Period10/12/1713/12/17
Internet address

Research Keywords

  • Netflix Stethoscope
  • Non-punitive information security
  • Organizational insiders
  • Symbolic interactionism

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