Normalizing platform logic: Motives, strategies and risks of news professionals’ traffic-oriented practices on social media in greater China

Wei Huang, Yang Wu, Marko Skoric, Xinzhi Zhang*

*Corresponding author for this work

Research output: Journal Publications and ReviewsRGC 21 - Publication in refereed journalpeer-review

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Abstract

News organizations face mounting challenges in the social media era. This study, informed by the Normalization Process Theory, examines how social media metrics are embedded into the news production routines across Greater China, mapping journalists’ coherence (making sense of), cognitive participation (engaging with), collective action (adapting workflows for), and reflexive monitoring (evaluating) of traffic-driven practices. Semi-structured interviews with 19 news professionals reveal that while reporters uphold traditional standards like fairness and balance, they actively normalize social media affordances by innovating formats and content structures to align platform demands with institutional constraints. Key strategies include focusing on apolitical stories in order to align with official propaganda or avoid potential backlash, repackaging news with clickbait elements, and adopting shorter, interactive layouts specifically tailored for digital platforms. These practices enable pragmatic survival but also risk account shutdowns, revealing ongoing normalization struggles as technology and journalism negotiate their divergent logics. © The Author(s) 2025
Original languageEnglish
Number of pages19
JournalJournalism
Online published17 Nov 2025
DOIs
Publication statusOnline published - 17 Nov 2025

Bibliographical note

Research Unit(s) information for this publication is provided by the author(s) concerned.

Research Keywords

  • Digital journalism
  • journalistic professionalism
  • normalization process theory
  • social media
  • social media traffic

Publisher's Copyright Statement

  • COPYRIGHT TERMS OF DEPOSITED POSTPRINT FILE: The article is protected by copyright and reuse is restricted to non-commercial and no derivative uses. Users may also download and save a local copy of an article accessed in an institutional repository for the user's personal reference. For permission to reuse an article, please follow our Process for Requesting Permission. Huang, W., Wu, Y., Skoric, M., & Zhang, X., Normalizing platform logic: Motives, strategies and risks of news professionals’ traffic-oriented practices on social media in greater China, Journalism, Ahead-of-Print. Copyright © 2025 The Author(s). DOI: 10.1177/14648849251398655

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