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Mobile Technology and Applications in the Tourism and Hospitality Industry of Hong Kong

  • Md. Alauddin*
  • , Syed Far Abid Hossain
  • , Mohammad Masrurul Mowla
  • *Corresponding author for this work

Research output: Chapters, Conference Papers, Creative and Literary Works › RGC 12 - Chapter in an edited book (Author) › peer-review

Abstract

The tourism industry of Hong Kong is very charming and Information technology has added a new dimension to this industry. Information technology plays an important role as a part of people’s everyday lives, its adoption in trade and commerce is increasing sharply, and the customers of the tourism industry expect all facilities and dealing over online. In this regard, the tourism industries of Hong Kong are trying to adopt the latest technological devices to enrich the sector. Moreover, Hong Kong has created a better reputation for its attractive tourism site seeing places not only in Asia but also all over the world. It is a beautiful city, which attracts millions of tourists. It is eminent for its beautification. Further, it is also known as a clean city in Asia. Due to the highly intense competition, they are using modern technology to diminish costs, boost operational efficiency, and mostly to improve the service quality to gain a competitive advantage. This chapter focuses mobile technology and application in the tourism and hospitality industry of Hong Kong. This chapter also covers how Hong Kong uses technological applications (app) to develop its tourism and hospitality industry.
Original languageEnglish
Title of host publicationTechnology Application in Tourism in Asia
Subtitle of host publicationInnovations, Theories and Practices
EditorsAzizul Hassan
Place of PublicationSingapore
PublisherSpringer 
Chapter15
Pages255-266
ISBN (Electronic)978-981-16-5461-9
ISBN (Print)978-981-16-5460-2, 978-981-16-5463-3
DOIs
Publication statusPublished - 2022

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