Mining Marketer-Generated Content for Platform Risk Signals in P2P Lending

Research output: Chapters, Conference Papers, Creative and Literary WorksRGC 32 - Refereed conference paper (with host publication)peer-review

1 Scopus Citations
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Detail(s)

Original languageEnglish
Title of host publicationPACIS 2020 Proceedings - Pacific Asia Conference on Information Systems
PublisherAssociation for Information Systems
Publication statusPublished - Jun 2020

Publication series

NameProceedings of the Pacific Asia Conference on Information Systems: Information Systems (IS) for the Future, PACIS

Conference

Title24th Pacific Asia Conference on Information Systems (PACIS 2020)
PlaceUnited Arab Emirates
CityDubai
Period20 - 24 June 2020

Abstract

The collapse of Chinese peer-to-peer lending platforms in 2018 has caused severe financial loss to investors and a massive shakeout to the p2p lending industry. However, as a considerable financial risk, platform collapse risk currently has not been carefully investigated, perhaps because of lacking relevant methods. To address this research gap, we examine whether Marketer-Generated Content in social media can be mined for indicators of platform collapse risk. Following the Signaling Theory, we use text mining techniques to extract linguistic cues in content posted by platforms on social media. Empirical results show that platforms adopting social media are less likely to collapse while linguistic cues in posted content also offer significant signals of platform collapse risk. Our study contributes to the literature by identifying relevant factors for assessing the stability of financial intermediaries. Furthermore, our work lays a theoretical foundation for platform selection by investors and for government regulation in internet finance.

Research Area(s)

  • P2p lending, Platform collapse risk, Risk assessment, Signaling Theory, Text analysis

Bibliographic Note

Research Unit(s) information for this record is provided by the author(s) concerned.

Citation Format(s)

Mining Marketer-Generated Content for Platform Risk Signals in P2P Lending. / HUANG, Wenjie; Zhao, J. Leon.
PACIS 2020 Proceedings - Pacific Asia Conference on Information Systems. Association for Information Systems, 2020. 89 (Proceedings of the Pacific Asia Conference on Information Systems: Information Systems (IS) for the Future, PACIS).

Research output: Chapters, Conference Papers, Creative and Literary WorksRGC 32 - Refereed conference paper (with host publication)peer-review