Measuring customer perceived online service quality : Scale development and managerial implications

Research output: Journal Publications and Reviews (RGC: 21, 22, 62) › 21_Publication in refereed journal › peer-review

Overview

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Engineering & Materials Science

Factor analysis Engineering & Materials S...

Information systems Engineering & Materials S...

Business & Economics

Confirmatory factor... Business & Economics

Conceptual framewor... Business & Economics

Customer services q... Business & Economics

Responsiveness Business & Economics

Content analysis Business & Economics

Literature review Business & Economics

Scale development Business & Economics

Conceptualization Business & Economics

Information systems Business & Economics

Research OutputsResearch Output authored by Measuring customer perceived online service quality is tagged with the concept

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