Making Sense of Post-Match Fan Behaviors in the Online Football Communities

Research output: Chapters, Conference Papers, Creative and Literary WorksRGC 32 - Refereed conference paper (with host publication)peer-review

View graph of relations

Author(s)

Related Research Unit(s)

Detail(s)

Original languageEnglish
Title of host publicationCHI'23
Subtitle of host publicationProceedings of the 2023 CHI Conference on Human Factors in Computing Systems
Place of PublicationNew York, NY
PublisherAssociation for Computing Machinery
ISBN (print)9781450394215
Publication statusPublished - 2023

Conference

Title2023 CHI Conference on Human Factors in Computing Systems (CHI ’23)
LocationHybrid
PlaceGermany
CityHamburg
Period23 - 28 April 2023

Abstract

Professional sports have large fan bases that congregate in online sports fan communities. The sports community is suitable to be a sandbox for studying offline context’s effects on online community behavior. By now, prior works did not present a detailed study on the offline-online connection by examining detailed community discussion content. To fill this gap, this work presents a comprehensive study of online communities’ comments about football (soccer) matches, grounded in the data from Premier League teams’ Reddit online communities during the 2020-2021 season. We propose a metric “gap score” to quantify offline events’ effects by measuring the gap between fans’ prematch expectations and actual match results. Using this metric, we investigated how team performance impacted comments’ sentiment, discussion topics, and the pattern of comments’ votes. The findings highlight the close connection that exists between offline events and online discussions and reveals both theoretical and practical implications for online communities. © 2023 Copyright held by the owner/author(s). Publication rights licensed to ACM.

Research Area(s)

  • Topic Modeling, Online Communities, Fan Behaviors, Soccer, Football, England Premier League, Professional Sports

Citation Format(s)

Making Sense of Post-Match Fan Behaviors in the Online Football Communities. / Wang, Yucheng; Lu, Zhicong.
CHI'23: Proceedings of the 2023 CHI Conference on Human Factors in Computing Systems. New York, NY: Association for Computing Machinery, 2023. 555.

Research output: Chapters, Conference Papers, Creative and Literary WorksRGC 32 - Refereed conference paper (with host publication)peer-review