Making Sense of Post-Match Fan Behaviors in the Online Football Communities

Yucheng Wang; Zhicong Lu

doi:10.1145/3544548.3581310

Making Sense of Post-Match Fan Behaviors in the Online Football Communities

Department of Computer Science

Research output: Chapters, Conference Papers, Creative and Literary Works › RGC 32 - Refereed conference paper (with host publication) › peer-review

3 Citations (Scopus)

Abstract

Professional sports have large fan bases that congregate in online sports fan communities. The sports community is suitable to be a sandbox for studying offline context’s effects on online community behavior. By now, prior works did not present a detailed study on the offline-online connection by examining detailed community discussion content. To fill this gap, this work presents a comprehensive study of online communities’ comments about football (soccer) matches, grounded in the data from Premier League teams’ Reddit online communities during the 2020-2021 season. We propose a metric “gap score” to quantify offline events’ effects by measuring the gap between fans’ prematch expectations and actual match results. Using this metric, we investigated how team performance impacted comments’ sentiment, discussion topics, and the pattern of comments’ votes. The findings highlight the close connection that exists between offline events and online discussions and reveals both theoretical and practical implications for online communities. © 2023 Copyright held by the owner/author(s). Publication rights licensed to ACM.

Original language	English
Title of host publication	CHI'23
Subtitle of host publication	Proceedings of the 2023 CHI Conference on Human Factors in Computing Systems
Place of Publication	New York, NY
Publisher	Association for Computing Machinery
ISBN (Print)	9781450394215
DOIs	https://doi.org/10.1145/3544548.3581310
Publication status	Published - 2023
Event	2023 CHI Conference on Human Factors in Computing Systems (CHI ’23): reCHInnecting - Hybrid, Hamburg, Germany Duration: 23 Apr 2023 → 28 Apr 2023 https://dl.acm.org/doi/proceedings/10.1145/3544548 https://chi2023.acm.org/

Conference

Conference	2023 CHI Conference on Human Factors in Computing Systems (CHI ’23)
Abbreviated title	CHI 2023
Place	Germany
City	Hamburg
Period	23/04/23 → 28/04/23
Internet address	https://dl.acm.org/doi/proceedings/10.1145/3544548 https://chi2023.acm.org/

Research Keywords

Topic Modeling
Online Communities
Fan Behaviors
Soccer
Football
England Premier League
Professional Sports

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10.1145/3544548.3581310

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title = "Making Sense of Post-Match Fan Behaviors in the Online Football Communities",

abstract = "Professional sports have large fan bases that congregate in online sports fan communities. The sports community is suitable to be a sandbox for studying offline context{\textquoteright}s effects on online community behavior. By now, prior works did not present a detailed study on the offline-online connection by examining detailed community discussion content. To fill this gap, this work presents a comprehensive study of online communities{\textquoteright} comments about football (soccer) matches, grounded in the data from Premier League teams{\textquoteright} Reddit online communities during the 2020-2021 season. We propose a metric “gap score” to quantify offline events{\textquoteright} effects by measuring the gap between fans{\textquoteright} prematch expectations and actual match results. Using this metric, we investigated how team performance impacted comments{\textquoteright} sentiment, discussion topics, and the pattern of comments{\textquoteright} votes. The findings highlight the close connection that exists between offline events and online discussions and reveals both theoretical and practical implications for online communities. {\textcopyright} 2023 Copyright held by the owner/author(s). Publication rights licensed to ACM.",

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author = "Yucheng Wang and Zhicong Lu",

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note = "2023 CHI Conference on Human Factors in Computing Systems (CHI {\textquoteright}23) : reCHInnecting, CHI 2023 ; Conference date: 23-04-2023 Through 28-04-2023",

url = "https://dl.acm.org/doi/proceedings/10.1145/3544548, https://chi2023.acm.org/",

}

Wang, Y & Lu, Z 2023, Making Sense of Post-Match Fan Behaviors in the Online Football Communities. in CHI'23: Proceedings of the 2023 CHI Conference on Human Factors in Computing Systems., 555, Association for Computing Machinery, New York, NY, 2023 CHI Conference on Human Factors in Computing Systems (CHI ’23), Hamburg, Germany, 23/04/23. https://doi.org/10.1145/3544548.3581310

Making Sense of Post-Match Fan Behaviors in the Online Football Communities. / Wang, Yucheng; Lu, Zhicong.
CHI'23: Proceedings of the 2023 CHI Conference on Human Factors in Computing Systems. New York, NY: Association for Computing Machinery, 2023. 555.

Research output: Chapters, Conference Papers, Creative and Literary Works › RGC 32 - Refereed conference paper (with host publication) › peer-review

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AB - Professional sports have large fan bases that congregate in online sports fan communities. The sports community is suitable to be a sandbox for studying offline context’s effects on online community behavior. By now, prior works did not present a detailed study on the offline-online connection by examining detailed community discussion content. To fill this gap, this work presents a comprehensive study of online communities’ comments about football (soccer) matches, grounded in the data from Premier League teams’ Reddit online communities during the 2020-2021 season. We propose a metric “gap score” to quantify offline events’ effects by measuring the gap between fans’ prematch expectations and actual match results. Using this metric, we investigated how team performance impacted comments’ sentiment, discussion topics, and the pattern of comments’ votes. The findings highlight the close connection that exists between offline events and online discussions and reveals both theoretical and practical implications for online communities. © 2023 Copyright held by the owner/author(s). Publication rights licensed to ACM.

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KW - Soccer

KW - Football

KW - England Premier League

KW - Professional Sports

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ER -

Making Sense of Post-Match Fan Behaviors in the Online Football Communities

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Research Keywords

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