Local social network structure and promotion effectiveness in social commerce

Huasi Xu, Yidi Liu*, Bingqing Song, Xueyan Yin, Xin Li

*Corresponding author for this work

Research output: Journal Publications and ReviewsRGC 21 - Publication in refereed journalpeer-review

5 Citations (Scopus)
152 Downloads (CityUHK Scholars)

Abstract

Purpose - Drawing on social network and information diffusion theories, the authors study the impact of the structural characteristics of a seller’s local social network on her promotion effectiveness in social commerce. Design/methodology/approach - The authors define a local social network as one formed by a focal seller, her directly connected users and all links among these users. Using data from a large social commerce website in China, the authors build econometric models to investigate how the density, grouping and centralization of local social networks affect the number of likes received by products posted by sellers. Findings - Local social networks with low density, grouping and centralization are associated with more likes on sellers’ posted products. The negative effects of grouping and centralization are reduced when density is high. Originality/value - The paper deepens the understanding of the determinants of social commerce success from a network structure perspective. In particular, it draws attention to the role of sellers’ local social networks, forming a foundation for future research on social commerce. © 2023, Emerald Publishing Limited.

Original languageEnglish
Pages (from-to)700-728
Number of pages29
JournalInformation Technology and People
Volume37
Issue number2
Online published28 Feb 2023
DOIs
Publication statusPublished - 2024

Funding

The authors thank the editor and the reviewers for their invaluable comments and suggestions throughout the review process. The research is partially supported by the National Natural Science Foundation of China [Grant 71572169]; the Research Grants Council of the Hong Kong Special Administrative Region, China [GRF 11501722, 11500519]; Guangdong Natural Science Foundation [Grant 2015A030313876] and the City University of Hong Kong [SRG 7005474, 7200681].

Research Keywords

  • Local social network
  • Network structure
  • Promotion effectiveness
  • Social commerce

Publisher's Copyright Statement

  • COPYRIGHT TERMS OF DEPOSITED POSTPRINT FILE: © 2023, Emerald Publishing Limited. This AAM is provided for your own personal use only. It may not be used for resale, reprinting, systematic distribution, emailing, or for any other commercial purpose without the permission of the publisher. Xu, H., Liu, Y., Song, B., Yin, X., & Li, X. (2023). Local social network structure and promotion effectiveness in social commerce. Information Technology and People. https://doi.org/10.1108/ITP-10-2021-0737.

RGC Funding Information

  • RGC-funded

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